Message Regarding Zoom Storage

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Note: Faculty and staff received this announcement by email on 10/30/20.

Dear Colleagues,

With high use of Zoom to record classes, workshops, and meetings to the Zoom cloud, we are approaching our storage limit and need to remove older cloud recordings to make room for newer recordings. Prior to the start of the Spring 2021 semester, we will delete recordings from Spring 2020 through the Fall 2020 3-week session.

We are giving you advance notice so that you have time to export your recordings and save them by 11:59 p.m. on January 6th, 2021. After this deadline, we will begin deleting recordings. 

In most cases, you are encouraged to save recordings to Google Drive which offers unlimited storage and automatic backups (instructions below). If you have recordings with restricted information (e.g., dealing with confidential student or personnel issues), please contact webhelpdesk@guilford.edu to discuss appropriate storage options. If your recordings are of campus events of historical interest, please contact archives@guilford.edu.

We are establishing a regular process for the deletion of older recordings and will communicate a timetable and additional information prior to January 6th.

We will send additional reminders as we approach January 6th. If you have questions or experience issues, please put in a Help Desk ticket at https://webhelpdesk.guilford.edu or webhelpdesk@guilford.edu. Faculty may also contact Garrett Collins directly at gcollins1@guilford.edu.

Best,

ITS and Hege Library & Learning Technologies

Instructions for exporting your recordings:

  1. Log in to your Guilford Zoom account at guilford.zoom.us
  2. Navigate to your recordings by clicking the “Recordings” item in the left-hand menu.
  3. You should see your recordings listed on the page that appears. Click “More” and then “Download” next to any recordings you want to export as a file to your computer.
    1. Each download will consist of multiple files, as the download includes a video file of the recording, an audio-only file of the recording, a transcript of the recording, and the meeting’s chat transcript.
    2. If you do not want to download all of these files, you can click the recording title to get a more detailed view of the recording, and download only specific files.
  4. Repeat the process above with all recordings you want to save.
  5. Downloaded files are stored on your local computer. For more reliable preservation, upload your files to Google Drive using the instructions here.

Instructions for deleting your recordings: 

  1. Log in to your Guilford Zoom account at guilford.zoom.us
  2. Navigate to your recordings by clicking the “Recordings” item in the left-hand menu.
  3. You should see your recordings listed on the page that appears. Check the checkboxes in front of all videos you wish to delete.
  4. Click the “Delete Selected (number)” button.