The Banner upgrade that began Friday at noon is complete! Report any issues to the ITS Help Desk at: https://webhelpdesk.guilford.edu or firstname.lastname@example.org. ITS has resolved degree evaluation issues and has worked with Web Services to restore the “GNOSIS” course search tool to service.
Who: Students, Faculty, Staff and Affiliates who use Banner
What: System unavailable during major upgrade
When: NOON Friday, November 13th through Saturday the 14th
Why: Move Banner to updated servers with better speed and reliability
The Banner system used by the Guilford Community for functions including course registration and work time entry will be unavailable beginning at noon on Friday, Nov. 13, as ITS completes a major upgrade. The upgrade will continue into Saturday. When complete, Banner will run on updated servers offering faster performance and better reliability as well as meeting updated vendor requirements.
Banner login information including login links will remain the same following the upgrade.
This article will be updated when the work is complete.
Questions? Please contact the ITS Help Desk at email@example.com or call 336-316-2020.