ITS Recommends OS Upgrade to Big Sur for Compatible Macs

black Apple logo

Who? Anyone with a Mac less than 5 years old
What? Upgrade to Mac OS Big Sur
When? After checking compatibilty with your specialized software & devices
Why? Benefit from the latest operating system from Apple

The latest Mac operating system, Big Sur, was released in November 2020. At that time, ITS recommended postponing upgrades so we could test systems such as VPN and PaperCut printing for compatibility. ITS has now completed testing and applied update needed to support Big Sur. We currently recommend all compatible Macs upgrade to the new OS.

If the hardware on your Macbook or iMac is compatible with Big Sur, you will likely have seen an alert in your notification center. To start the upgrade click the alert, or check for updates in the App Store. Then, follow the onscreen prompts. Unfortunately, devices 5 years or older are not eligible for this upgrade. 

Please note this upgrade may affect certain 3rd party applications and peripheral devices such as personal printers. While ITS has tested software we support at Guilford, we cannot guarantee other 3rd party applications will continue to work with Big Sur. If you have questions about compatibility, we recommend you check with the vendor to verify product support with the new operating system.

If you have questions or need assistance, we are happy to help. Submit a ticket at https://webhelpdesk.guilford.edu, or contact the ITS Help Desk at its@guilford.edu.