ITS Maintenance Announcement: Banner Updates | Fri. 1/14 6-6:30p

ITS will apply additional tax-form updates to Banner from 6-6:30p this evening (Fri. 1/14).

ITS expects Banner to remain available during most of this time, but you may experience brief periods of service interruption. 

As a reminder, Banner was moved to cloud hosting prior to the winter holiday break. The new link for Banner Web is:

https://ssb8-prod.guilford.edu/pls/GCPROD/twbkwbis.P_GenMenu?name=homepage

You can also find the updated link on the Guilford Current Students and Faculty and Staff pages on the Guilford website.

If you have questions or need assistance, please contact its@guilford.edu.

Office 2019 Upgrades for Faculty and Staff

Announcement to Guilford Faculty and Staff:

This message is to inform you of upcoming changes to Microsoft Office at Guilford College. Microsoft has announced that Office 2016 for Mac has reached End-of-Life. This means that Microsoft will no longer provide security patches or updates to the Mac version of Office 2016. We have tested the current version of Office, Office 2019 Professional, and have found no issues running on MacOS. 

Office 2016 for Windows will still be supported by Microsoft until 2022, but to stay in parity across both Operating Systems we will proceed to move all new computer deployments and current Macs to Office 2019 Professional. 

Mac computers will get priority for the upgrade. If you are a Mac user please schedule a time for your Office upgrade by emailing the ITS Help Desk at ITS@guilford.edu. The process can take anywhere from 10–30 minutes.  All new Windows and Mac computers will have Office 2019 installed. If you would like your current Windows machine to be upgraded to Office 2019, we ask that you wait until the week of January 31st to schedule a time for an upgrade. 

If you are using Microsoft Access 2016 for managing a database, please be aware that you will need to test your Access reports and databases with Access 2019. While Microsoft assures backwards compatibility for all versions of Office, issues may occur if you have any custom code or content in Access. You may choose to stay with Office 2016 for now.

If you have any questions or concerns, please don’t hesitate to reach out and contact us at ITS@guilford.edu or 336-316-2020, or submit at ticket at https://webhelpdesk.guilford.edu.

Thank you
ITS

Banner Downtime for Updates | Wed. 1/12

Who: Students, Faculty, Staff and Affiliates who use Banner
What: Banner System unavailable during updates
When: Wed., 1/12 6p to midnight
Why: Time-sensitive updates

Banner will be unavailable on Wednesday, January 12th from 6pm to approximately midnight. During this time ITS will apply time-sensitive updates, including tax form upgrades, so that we can better serve you. Banner Web and the Banner “admin” system used by administrative offices will be unavailable.

STUDENTS: Please be aware that drop/add for courses will not be available during this time.

As a reminder, Banner was moved to cloud hosting prior to the winter holiday break.

The new link for Banner Web is:

https://ssb8-prod.guilford.edu/pls/GCPROD/twbkwbis.P_GenMenu?name=homepage

You can also find the updated link on the Guilford Current Students and Faculty and Staff pages on the Guilford website.

If you have questions or need assistance, please contact its@guilford.edu.