Service Restored: Banner Emergency Outage | Mon. 4/18 @2p

Update | 4/18 3:30p: Our Banner hosting provider has completed the emergency maintenance work. ITS post-outage testing indicates that Banner is functioning normally.

Original Post:
ITS has received word from our hosting provider that Banner will undergo an emergency restart at 2p today (4/18). This outage will last approximately 1 hour. The mid-day disruption is required to address issues with time-senstive Banner operations. Affected processes include degreee evaluations for student advising.

ITS appreciates your patience as we work with our vendors to correct these issues. We will provide a update when services are restored.

IT Security Alert: Fraudulent “SharePoint Online” Email

ITS has received notice of other colleges and universities receiving email messages from “SharePoint Online” invoking the name of Guilford and a college employee. While subjects vary, they include “Faculty Evaluation”, a subject line often used in email scams.

This email is fraudulent. If you receive the email, delete it without clicking the links. If you entered your username and password into a form linked from the email, change any password(s) you shared immediately across any service where you use that password. Please also contact so we can check your account for suspicious activity. Reusing passwords across different services is NOT recommended – a compromise of one puts all accounts at risk.

Have questions or need help? Contact the ITS Help Desk at or call 336-316-2020.