Service Restored: Banner Emergency Outage | Mon. 4/18 @2p

Update | 4/18 3:30p: Our Banner hosting provider has completed the emergency maintenance work. ITS post-outage testing indicates that Banner is functioning normally.

Original Post:
ITS has received word from our hosting provider that Banner will undergo an emergency restart at 2p today (4/18). This outage will last approximately 1 hour. The mid-day disruption is required to address issues with time-senstive Banner operations. Affected processes include degreee evaluations for student advising.

ITS appreciates your patience as we work with our vendors to correct these issues. We will provide a update when services are restored.

IT Security Alert: Fraudulent “SharePoint Online” Email

ITS has received notice of other colleges and universities receiving email messages from “SharePoint Online” invoking the name of Guilford and a college employee. While subjects vary, they include “Faculty Evaluation”, a subject line often used in email scams.

This email is fraudulent. If you receive the email, delete it without clicking the links. If you entered your username and password into a form linked from the email, change any password(s) you shared immediately across any service where you use that password. Please also contact its@guilford.edu so we can check your account for suspicious activity. Reusing passwords across different services is NOT recommended – a compromise of one puts all accounts at risk.

Have questions or need help? Contact the ITS Help Desk at its@guilford.edu or call 336-316-2020.