Telephone

Overview

Mitel phones are provided across the campus to various offices using Voice over IP (VoIP) technology.  VoIP offers enhanced features, such as the ability to support multiple calls at one time, as well as limited conference calling.

Features

  • Call forwarding
  • Call waiting
  • Call transfers
  • Dial by name directory
  • Voicemail
  • Voicemail to email
  • And more…

Support

For information on the new phone system, contact webhelpdesk@guilford.edu

Support Availability

The Web HelpDesk office is open Monday through Thursday, 8:30 a.m. to 7 p.m., Friday 8:30 a.m. to 5 p.m.

Audience

This service is available to faculty and staff.